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AnswerLab

New York UX research and experience strategy firm that helps product teams test, measure and plan digital experiences.

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New York, NY

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About AnswerLab

AnswerLab is an experience strategy and UX research firm headquartered at Penn 1 in Manhattan, with a team of more than 200 researchers, strategists and designers. It has worked with product and business teams for over 20 years, using qualitative and quantitative research, AI-enabled analysis and rapid prototyping.

Its services include behavioral research, usability testing and AI workflow analysis to support technology adoption; market-entry research, customer segmentation and concept validation for new opportunities; and continuous discovery, experience measurement and validated roadmaps for existing products. Its site lists research and strategy services rather than software development.

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